FAQ

Our carefully curated collection is designed for every stage of childhood, from birth up to 12 years. Whether you’re looking for a newborn carrycot, a balance bike for a toddler, or a sturdy bookcase for a growing child, we have something special for every age and stage.

We proudly offer over 9,000 products from leading, trusted brands in the childcare industry, including Nuna, Britax, and Silver Cross. We select brands known for their quality, safety, and design to ensure your child’s kingdom is built to last.

A fantastic way to save is to bundle items! Combine nursery furniture like a Babymore chest of drawers or a bookcase with baby bedding, accessories, or action toys. Any order with a total value over £50 automatically qualifies for our economical Free Shipping option.

We ship globally, bringing the magic of Kiddies Kingdom to your doorstep! Please note, due to logistical constraints, we are currently unable to deliver to some remote regions and parts of Asia. The checkout will confirm availability for your location.

Processing: All orders are processed within 1-2 business days from our Belfast headquarters.
Standard Shipping (DHL/FedEx): £12.95. Fully tracked delivery in 10-15 business days after dispatch. Ideal for quicker needs.
Free Shipping (EMS): Free on orders over £50. Reliable delivery in 15-25 business days after dispatch. Perfect for nursery setups.

Yes! For orders placed with Standard Shipping, you will receive a tracking link via email as soon as your parcel is on its way. You can follow its journey from our Belfast store right to your home. Orders with Free Shipping (EMS) are also reliable, though tracking may be more basic.

Absolutely! We recommend planning ahead:

• Order essential travel items like car seats, pushchairs, or travel systems well before any planned trips or due dates.
• Take advantage of bundling to save on shipping and furnish the nursery in one go.
• Our delivery is also perfect for gift-giving, ensuring bouncy toys or ride-ons arrive safely for any celebration.

We offer secure and convenient payment options to suit your needs. We accept major credit and debit cards: Visa, MasterCard, and JCB, as well as PayPal for a fast and secure checkout.

Your security is our priority. All transactions on our website are processed using industry-standard encryption and secure payment gateways. We do not store your full payment card details on our servers.

Your complete satisfaction is our promise. If anything isn’t quite perfect, you may return items in their original, unused condition within 15 days of receiving your order.

To initiate a hassle-free return, please contact our dedicated customer service team at [email protected]. We’ll guide you through the simple process and provide you with any necessary instructions and authorisation.

We are here for parents, guardians, and gift-givers who seek quality, safety, and style for the children in their lives. From expecting parents furnishing a nursery to families seeking the perfect balance bike or car seat, we combine the curated range of a large retailer with the caring, expert touch of a local Belfast specialist.

Our heart and headquarters are in Belfast, United Kingdom: 16 Donegall Pass, Belfast, GB CH2L 1MV. From here, we serve customers locally and across the globe.