1 Introduction & Our Commitment
Kiddies Kingdom Store (“we”, “us”, “our”) operates the website babyandchildstores.com, offering carefully curated products for babies, toddlers, and children up to 12 years. We prioritise safety, quality, and your family’s joy in everything we do. Our products range from essential accessories and car seats to balance bikes and bedding, sourced from trusted brands like Britax and Silver Cross.
Our Promise: We are committed to providing a simple, secure, and stress-free shopping experience. Our friendly customer care team, based in Belfast, is here to support your family’s journey.
2 User Obligations & Responsibilities
By using our website, you agree to:
- Provide accurate, current, and complete information during registration and checkout.
- Maintain the confidentiality of your account credentials.
- Use the website only for lawful purposes and not engage in any fraudulent activity.
- Be responsible for all activities that occur under your account.
- Ensure you are of legal age to form a binding contract (18 years or older) or have parental/guardian consent.
- Comply with all applicable local laws regarding online purchases and product use.
Important: You are responsible for verifying that any product you purchase is suitable for your child’s age, weight, and height, and that it complies with safety regulations in your country.
3 Products & Services Description
3.1 Product Range
We specialise in high-quality children’s products including but not limited to:
- Baby & Toddler Car Seats (Britax, Baby-Toddler Car Seats)
- Baby Carriers & Carrycots
- Balance Bikes & Ride-ons
- Bedding & Soft Furnishings
- Action Toys & Bouncy Toys
- Nursery Furniture (Bookcases, Chest of Drawers)
- Car Seat Adaptors and Accessories
3.2 Product Information & Safety
We strive to provide accurate product descriptions, images, and specifications. However, slight variations in colour or design may occur. Your child’s safety is our absolute priority. Please:
- Read all product instructions, warnings, and manuals before use.
- Register your car seats with the manufacturer as required.
- Regularly check products for wear and tear, especially safety-critical items.
Safety-Critical Non-Returnable Items: Due to strict safety and hygiene regulations, the following cannot be returned unless faulty, damaged, or not as described: Baby & Toddler Car Seats, Baby Carriers & Carrycots (once opened), and Bedding & Soft Furnishings (unless sealed). This ensures no product with compromised safety reaches another family.
4 Orders & Payment Terms
4.1 Order Process
Placing an order constitutes an offer to purchase. We will send an order confirmation email. A contract is formed only when we dispatch your order and send a dispatch confirmation.
4.2 Pricing & Payment
All prices are in British Pounds (£). We accept:
- Visa
- MasterCard
- JCB
- PayPal
Payment is taken at the time of order. We use secure encryption technology to protect your payment information.
4.3 Shipping & Delivery
We deliver worldwide, excluding some remote areas and parts of Asia.
- Order Processing: 1-2 business days after payment confirmation.
- Standard Shipping (Tracked & Insured): £12.95 via DHL or FedEx. Estimated delivery: 10-15 business days after dispatch.
- Free Shipping: Available on orders over £50 via EMS. Estimated delivery: 15-25 business days after dispatch.
Delivery times are estimates. Customs delays may occur for international orders. You will receive a tracking number upon dispatch.
4.4 Order Changes & Cancellations
You may request order changes or cancellations by email within 24 hours of ordering. We cannot guarantee changes once processing has begun.
5 Returns, Refunds & Exchanges
Our full Returns & Exchanges Policy is detailed on our website. Key terms include:
- Return Window: 15 days from receipt of order.
- Condition: Items must be unused, in original packaging with all tags and accessories.
- Process: A Returns Authorisation (RA) number is required. Contact us within 15 days.
- Refunds: Issued to original payment method within 5-10 business days of receiving the return.
- Return Shipping: Customer’s responsibility unless the return is due to our error or a faulty product.
Faulty or Damaged Items: If your item arrives damaged or faulty, contact us immediately at [email protected] with photos. We will arrange a prepaid return and replacement/refund at no cost to you.
6 Intellectual Property
All content on this website (logos, text, graphics, images, software) is our property or licensed to us and protected by intellectual property laws. You may not:
- Reproduce, distribute, or modify any content without our express written permission.
- Use our brand names or logos for any purpose without consent.
- Extract data or use any automated system to access our website.
You may print or download extracts for personal, non-commercial use only.
7 Liability Limitations
7.1 General Limitation
To the fullest extent permitted by law, Kiddies Kingdom Store shall not be liable for:
- Any indirect, incidental, or consequential damages arising from your use of the website or products.
- Loss of profits, data, or business opportunities.
- Delays in delivery due to circumstances beyond our reasonable control (e.g., customs, carrier delays, natural disasters).
7.2 Product Liability
Our liability for defective products is limited to the purchase price of the product, except where prohibited by law. We are not liable for:
- Misuse or improper installation of products.
- Failure to follow manufacturer instructions or safety guidelines.
- Normal wear and tear.
7.3 Website Use
The website is provided “as is”. We do not guarantee uninterrupted, error-free access. We are not liable for viruses or other harmful components.
8 Privacy & Data Protection
We respect your privacy. Our Privacy Policy (available on our website) explains how we collect, use, and protect your personal data in compliance with applicable data protection laws, including the UK GDPR.
9 Governing Law & Disputes
These Terms are governed by the laws of Northern Ireland. Any disputes shall be subject to the exclusive jurisdiction of the courts of Northern Ireland.
We encourage you to contact us first with any concerns at [email protected]. We aim to resolve issues amicably.
10 Changes to Terms
We may update these Terms periodically. The “Last Updated” date at the top will reflect changes. Continued use of the website after changes constitutes acceptance.
Contact Us
Your family’s trust means the world to us. Please reach out with any questions:
Kiddies Kingdom Store
Email: [email protected]
Address: 16 Donegall Pass, Belfast, GB CH2L 1MV
Our Belfast-based team is here to help Monday-Friday, 9am-5pm GMT.